Training & Development
Skills that show up in the numbers.
Training pays back only when it targets a real gap and its impact is measured. We start from a needs analysis, deliver through experienced trainers and report on what actually changed in performance and retention.
Service 08 of 10
Your journey with ERTQAA
How we deliver Training & Development
Needs analysis
Skills gaps identified per department and role
Annual plan
Programs, trainers and schedule agreed
Delivery
Classroom, on-the-job and equipment-specific training
Assessment
Pre/post evaluation of every participant
Impact report
What changed on the job, reported to management
What’s included
Training designed around real gaps — and measured after it
Needs analysis, an annual plan and budget, delivery through the right trainers, and evidence of what changed on the job.
Training needs analysis
- Needs taken from appraisal results and from managers
- Required competencies compared with actual skills
- Legal and safety-related training needs identified
- Needs ranked by priority and business impact
Annual plan & budget
- Annual training plan with programs and dates
- Target group defined for every program
- Training budget prepared and allocated
- Plan approved with management
- Plan adjusted during the year as needs change
Program design
- Program content designed around your company’s needs
- Clear learning objectives for every program
- Materials, exercises and real case studies prepared
- Program length and delivery method agreed
Trainers & vendors
- Trainers selected and contracted
- External training providers evaluated
- Delivery quality monitored
- Costs negotiated on your behalf
Delivery & logistics
- In-house and external training organised
- On-the-job and equipment-specific training
- Online and blended delivery
- Attendance recorded and certificates issued
- Venues, materials and logistics arranged
New joiners & mandatory training
- Induction program for new employees
- Occupational health and safety training
- Mandatory training for your type of activity
- Certificate renewals tracked
Assessment & evaluation
- Pre and post tests for every program
- Participant feedback on the program and the trainer
- Line manager feedback after the training
- A training record kept for every employee
Impact & development plans
- Impact measured on performance and errors
- Individual development plans
- Learning paths by job level
- An annual report on what training delivered
Reports you receive
Training you can measure
From needs analysis to impact, management sees what was delivered, who attended and what changed on the job.
Training needs analysis
Skills gaps by department and role, ranked by priority.
Annual training plan
Programs, trainers, dates and budget for the year — in one plan.
Attendance & completion report
Attendance, completion and certificates issued for every participant.
Pre / post assessment results
Participant scores before and after the training.
Training budget tracker
Spend against the approved training budget.
Training impact report
What changed in performance, errors or retention after the program.
Meetings with management
Plan, review and measure — together
We agree priorities with management, review delivery during the year and check the impact on the job.
Training planning
Before the new year
- Needs analysis results
- Priorities and target groups
- Training budget
Training review
After each quarter
- Programs delivered
- Attendance and completion
- Budget spent
Impact review
60–90 days after the program
- Assessment results
- Feedback from managers
- Follow-up needs
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Let’s talk about Training & Development
Tell us about your company and we will propose the right scope for this service — or for your full HR function.